2 days ago
To put San Diego's 2006 Comic-Con International into perspective would be a difficult task from any standpoint, but seeing as this was my first encounter "behind the table", so to speak, the undertaking seems an even greater challenge. Growing up near Pittsburgh, Pennsylvania, my initial experiences with comic book conventions were limited to yearly visits to the Pittsburgh Comicon, the name being fairly self explanatory. The Pittsburgh convention continues to be a well coordinated and enjoyable show, but my perceptions of what a convention could be were shattered the first time I ventured to the other side of my state for Wizard World's Philadelphia convention, as the fanfare and sheer size of the venue left me feeling lost in wave after wave of exhibitors and both established and burgeoning companies.
San Diego's show, then, is the next step upward from that experience. It is wonderful and it is overwhelming. It is incredibly taxing but it is supremely worthwhile.
If you have an order backorder or preorder, this order will remain open for fulfillment by Puzzlezoo.com. Unless you choose to cancel the preorder or backorder, Puzzlezoo.com will still honor and fill those orders as they come in as a service to Toyrocket’s loyal customers.After Puzzle Zoo opened its new site and some time had passed, I contacted them regarding my order. This is the response I got from one of their representatives:
Thank you for contacting PUzzleZoo. We are sorry that we are not able to help you with your Toyrocket order. Toyrocket's estate is being administered by a consulting group called Broadway Advisors, LLC. You can find information about Broadway at www.broadwayadvisors.com. Tell them you need information about how to submit an admin claim against the Toyrocket estate for a refund. They should be able to direct you.
We apologize for the confusion and hassle and hope that this information helps. Although we purchased Toyrocket's assets, we are not Toyrocket and hope you will give us the opportunity to serve you one day. Thank you again for contacting us.This, of course, goes pretty directly against what they had previous said, but it's not like I had many high hopes for them to come through for me. I wrote back asking what they meant by the first quote and did not receive any further response. I did try to contact Broadway Advisors, but - surprise! - they haven't returned any of my correspondence to this date, either. This is why I (naturally) won't be buying anything from PuzzleZoo, and I hope that this "buyer beware" warning might cause others to think twice before doing so as well. I realize that not all of this mess is PuzzleZoo's fault, but they shouldn't be making promiseds they couldn't keep if that were the case.
Read the story for free here! I've been involved with FUBAR for about five years now, and there are a lot of stories that I'm...